FAQ
Questions, answered
And where we are still finalising details, we say so instead of guessing.
Where exactly is Casa Odara?
On Isla Holbox, Quintana Roo, one block from the sea. Holbox has no cars: you move around on foot, by bicycle or by golf cart. The exact address is to confirm and is sent with your booking confirmation. See the location.
Is Casa Odara on the beach?
No — and we prefer to be precise about it. Casa Odara is one block from the sea, a short walk to the beach, not beachfront.
How many accommodations are there?
Seven: one two-bedroom residence, two Master Suites and four Junior Suites. See all accommodations.
How many guests can each unit take?
Exact capacity and bed configuration per unit: to confirm. Tell us your party size and we will confirm what works before you book.
What are the rates?
Reference rates start at 8,000 MXN per night for the Two-Bedroom Residence, 6,000 MXN for a Master Suite and 4,000 MXN for a Junior Suite. Final rates vary by season, length of stay and availability — we confirm your exact rate when you request dates.
What are check-in and check-out times?
Check-in is — and check-out is —. We coordinate arrival personally, including late arrivals off the last ferry, and we can usually keep your luggage before check-in or after check-out.
Is there Wi-Fi and air conditioning?
to confirm per unit. We will publish the exact amenity list of each accommodation once the property is finished.
Is there a pool and a rooftop?
The Two-Bedroom Residence has its own splash pool on the first floor. The house also has common areas and a rooftop experience; the final configuration of the shared outdoor areas is to confirm — we will not publish it until it is built and confirmed.
Are pets allowed?
to confirm. Ask us and we will tell you where the policy stands for your dates.
What is the cancellation policy?
to confirm. The policy that applies to your reservation is stated in writing before any payment. See terms.
How do I book?
Directly with us: send your dates through the booking form, or write on WhatsApp. Booking direct means the best available rate and a person, not a platform, answering you.
How do I get to Holbox?
Fly into Cancún, travel about two and a half hours to the port of Chiquilá, then take the ferry (roughly 25 minutes). Full details here.
Still need something? Ask us on WhatsApp or send an email.